Been using Scan for over 10 years now. Never ever had a problem with them. Always very helpful, great with communication and letting you know the status of your orders.
On the occasions there are stock shortages this is quickly communicated with the offer to either wait or take an alternative product. Never any problems when I've had to return faulty stock, (although that has only happened once in 10 years).
Overall very very helpful, efficient service and decently priced. Why anyone goes to PCWorld is beyond me.
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