I ordered a mattress on the 18th March 2013, and as of today (5th April), it still has not been delivered.
At the time I made the order I requested delivery on a specific date, but they arranged delivery for a different date.
I contacted them to rectify this, and bizarrely, was asked to provide photographic proof of ID.
I did this and was promised delivery on 2 subsequent dates, but no mattress has arrived.
I am now unable to contact them by phone or e-mail, and have reached the end of my patience; I intend to cancel the order and spend my money elsewhere.
I think it will be a miracle if I get my money back, and now feel like I have been the victim of some elaborate scam.
Avoid at all cost!
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