Mitchell Rooney´s profile

Reviews (1)

Lawson HIS

Customer Service From Liam Was Second To None!

Absolutely fantastic service. An actual pleasure to deal with. Customer 'Service' can be a very debatable word these days, more often than not, I would call it a chore.
I called Lawson H.I.S Ltd to purchase a Bosch GTS10XC table saw (as they were the cheapest across the Internet) I was also in the market for a Makita LS1216L Mitre Saw, Lawson was able to offer me a Price Match on the Makita, which just made my day. I had got both the products I was after, both for the price I wanted to pay. Lawson also offer Free UK Delivery which was the icing on the cake. Lawson representative, known to myself as Liam, completely surpassed himself and Lawson with his efficient, helpful and very professional communication with me with my never ending questions (a small lol in there). The GTS10XC and LS1216L were obviously perfect when they were delivered to myself. Nonetheless Liam constantly assured me that no matter what the issue (if any were found) in future, there was something he would be able to do in order to help me out. In future Lawson H.I.S Ltd and Liam will be my first point of contact for anything I need, I wouldn't even mind paying more purely thanks to the way I've been treated, from start to finish of this usually laborious process. Thank you once again, like I stated in my email, service of this standard deserves commendation, full credit to Liam and Lawson in their efforts on this front. Other companies take note.

Mitchell Rooney´s profile

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Mitchell Rooney
United Kingdom