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Reviews (1)

TheDrinkShop

Disappointed with service

Ordered a 2002 vintage Bollinger champagne as a gift but the recipient was sent a 2004 Bollinger. I was not informed of the substitution or initially sent a refund for the difference in cost. If the recipient had not mentioned the vintage I would have been none the wiser !

08 April 2013

Reply from TheDrinkShop.com Ltd

Please except our sincere apologies. Unfortunately we had not been informed of the vintage change by our supplier. Once you had informed us of the problem, we arranged a replacement product of your choice, to be sent for next day delivery and refunded you the difference in cost. We are very sorry for any inconvenience this may have caused.

TheDrinkShop.com

f m wylie´s profile

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f m wylie
Reviewer
United Kingdom

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