Derek Carpenter´s profile

Reviews (2)


Contacts Late

I pais for next dat delkivery before 13:00. The lenses did not arrive

11 December 2013

Reply from Lenstore

Dear Mr Carpenter,

Thank you for your review and we are sorry to hear that we have not met your expectation on this occasion.

Royal Mail’s Special Delivery service is guaranteed to be delivered by 1pm on the next working day after dispatch and it is extremely unusual for delays to occur.

We would like to sincerely apologise for any inconvenience that may have been caused and we hope you will be happy with the goodwill gesture we have offered to you.

Thank you for your valued custom at Lenstore.


Derek Carpenter´s profile

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Derek Carpenter
United Kingdom