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Waited in all day ........zilch

Bought two doors from world stores and paid over the odds because they are supposedly able to guarantee specific day for delivery. My wife took the day off work and ...... Nothing. Tried calling customer services and were left on hold indefinitely. Tried to call the local depot responsible for delivery also just left with a ringing tone.
Eventually got hold of someone in sales... Funny that they answer, and was told that because they were so busy I had to email customer services as they were too busy to answer the phone. Perhaps if they got their finger out they wouldn't be so busy...AVOID.

Julieand Alan Williams found this review useful

08 April 2013

Reply from

Dear Tony,

Thank you for your feedback. I am really sorry that your delivery arrived late. I am currently investigating this with our carriers, it seems the consignment was held up in the delivery network and I am looking into why.

I will be in touch as soon as I have some more information.

Kind Regards

Tony Crockett´s profile

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Tony Crockett
Portsmouth, United Kingdom