Good product BUT....... I paid extra money to get next day delivery for the shelving and received an email from uk mail saying that it would be delivered between 1 and 5 on the Wednesday so I booked a half day off my work unpaid to collect the delivery. 5 o clock came and still no sign so I phoned the couriers who said they won't be delivering it that day because they were too busy. I live 10 mins away from the depot so I had to ask a friend to pick the shelving up with his van who was then given a different story as to why they wouldn't deliver my parcel!! Awful experience and I doubt I will use bigdug again all due to the fact I was treated poorly by uk mail. I'm a half days pay out of pocket along with the extra money I paid for next day delivery. SHOCKING CUSTOMER SERVICE!!!
Thank you BIG DUG. Refund was sent after poor service from UK MAIL. It isnt very often a big company like BIG DUG respond to a bad review. Like i said above the product is excellent but UK MAIL seem to let them down alot.
Thank you BIG DUG!!
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