Graham Billinghurst´s profile

Reviews (1)

Poles & Blinds

It would be nice to have received the order.

It's impossible to write a review when the goods have not arrived! Ordered on 28th March and still not come- not really acceptable.

08 April 2013

Reply from polesandblinds.com

Hi Mr Billinghurst,

Thank you for your review. I’m sorry you haven’t had a happy experience shopping with us. Since speaking to you this morning we had no idea there was a problem with the delivery of your order but upon investigating, your parcel was signed for (the next working day after placing your order) by someone unknown to yourself. We have therefore organised a replacement which will be with you tomorrow. Sometimes courier drivers can make mistakes and deliver parcels to the wrong address so I apologise for the inconvenience.

Kind regards,
James

Graham Billinghurst´s profile

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Graham Billinghurst
Reviewer
United States

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