Teri Holliday´s profile

Reviews (2)

Surfdome.com

smooth and efficient

My daughter sent me the link, I thought it was going to be the usual elongated process feeling unsure whether Id got the process right. All done very smoothly, so much easier than running aroud the shops. Delivery was also amazing value, would definetley recommend

SerenataFlowers.com

dissapointed

don't really know what the flowers were like, but my name ( the sender) was missed off the card, caused much confusion !!
Be interesting to see if I get a response.

12 April 2013

Reply from SerenataFlowers.com

Dear Teri,

Thank you for your feedback.

I am very sorry to hear that your name was missed off the gift message, I can confirm that the message on our order form ended in 'Lots of love Teri, Luke & Hana'

If this is not the message delivered with the bouquet please accept our sincere apologies, I see from your order however that you did not contact our customer service team to report the issue, had this been done they could have looked into the issue further for you.

Please do not hesitate to contact customer services via the website should you wish to discuss further.

Kind regards

Teri Holliday´s profile

profile image of Teri Holliday
Teri Holliday
Reviewer
1960
United Kingdom

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