I have a paper licence of which is presently in my mothers address due to moving.
I sent it off via email and kept getting text and email messages stating that I need to send my licence. After contacting them via email asking why I received a BLANK email reply. Totally BLANK. Then I called them of which then decided to tell me that my driving licence needed to be a photo card licence. I then stated that I will get this done immediately yet average time for DVLA is 3 weeks before I get this back. YET they then stated they will NOT extend the time it is need by. ALSO THEY WILL CANCEL MY INSURANCE WITH CHARGES. Today I received a letter stating there will be a £15 admin charge if the licence is not received within 5 days of the date of the letter.
THIS COMPANY IS A TOTAL WASTE OF SPACE AND TIME. RIP OF B/-\$T/-\RD$
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