Mr Flynn´s profile

Reviews (2)

Victoria Plumb

Great while you are making purchases, terrible once they have your cash.

Purchased several items from Victoria Plumb, one of which was a shower enclosure. When the shower was fitted it was apparent that a strip that stops water going over the threshold of the shower didn't fit correctly. I don't know if it was sent this way or if the fitter mistakenly cut it, however I would have hoped that VP could send spares even if I had to purchase them. When I called to enquire about a replacement part I was told to go to Homebase! Bearing in mind this component is a proprietary extruded aluminium curved strip, not an off the shelf item, I couldn't believe what I was hearing. Several phone calls and emails later and basically they weren't interested. Even emailed the MD and didn't get a response. I also purchased a tap from them that has turned out to be faulty and leaking from within the body of the unit, Im not going to waste my time trying to get a replacement from them as I expect to get a similar response. Beware of buying from VP as you once you have paid for your stuff they simply aren't interested.

Remember to book a whole week off for deliveries

Good web site, helpful staff, 3rd party delivery company they used were useless. Still waiting for explanation why delivery was originally a day early and then a day late?!?

Miss Samantha Hobson found this review useful

Mr Flynn´s profile

profile image of Mr Flynn
Mr Flynn
United States