We called their sales team who sold us a sim card that wouldnt work because it was on a different network even though they assured us that it would. Cue the next million customer service reps who advised would be sorted in 20 days, sorted in 24 hours etc etc. Now i am left without a phone because they tell me it will take another 20 days - 20 days after I cancelled my old contract!!! Well done Orange, we wanted an extension to our contract, provide you further business and you shaft us. Now i have no communication and your reps are all as useful as each other - no help at all. Refused to let me speak to a manager and now with nothing. Brilliant service. NOT
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