MSG cs´ profile

Reviews (3)

Tons of Tiles Ltd

Unbeatable firm all any customer wants

Highly recommended couldn’t be beaten on speed of delivery.

18 October 2013

Reply from Tons of Tiles Ltd

Hi,

Many thanks for taking the time to leave us a review,

Kind Regards,

Tons of Tiles

Tile Supply Ltd

Waste of Time

A sad experience ordered some samples on 30 September the site said three to five days delivery, after not arriving I rang them on seventh of October on a premium phone line, and was told the delay was because one of the samples had to be got in WHY was I not informed?. I was told that I would receive the samples next day the eight of October by the tenth gave up on this firm. In business the simple rule is do as you say.

11 October 2013

Reply from Tile Supply Ltd

Dear MSG

I am so sorry for the delay with your sample tile order, as we had a bit of a backlog to clear your order was sent via Royal Mail when it should have been upgraded to UK Mail at our cost.

As all UK Mail orders are delivered next working day and Royal Mail does take 3 - 5 working days.

Please accept our apologies for for shipping error on your order and I can assure you the temp member of staff has been dealt with and this will not happen again.

Kind Regards
Mark
Tile Supply Ltd

SPAN.COM

Reccommeded

Recommended wish all companys were as professional and prompt a plesure to deal with.

MSG cs´ profile

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MSG cs
Reviewer
United Kingdom

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