I placed an order, some of the items were in stock, others weren't, and as an email notifying me of this had inadvertently ended up in my junk mail folder, I enquired about the order a few days later. A couple of very friendly phone calls later, the more urgent half of the order arrived the next day, with some chocolates by the way of an apology that I will still have to wait for the other half of the order until stocks have been replenished. I'm still waiting but am convinced they will do everything in their power to get these items to me as soon as they have them. The whole interaction left me with a warm feeling. Very nice people. Thank you!
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