Malcolm MacRae´s profile

Reviews (2)

ao.com

Great deals & service

Good choice & service tho having paid for washing machine connection the guys wouldn't do it without my assistance. Wash on synthetics max spin 800 rpm instead of being able to select up to max 1600 rpm

13 October 2013

Reply from ao.com

Hi Malcolm

Thank you for taking the time to review our service and for providing your order details.

I'm glad to hear that you were impressed with the choice of appliances and services available. We stock a large range as we fully appreciate that most instances of buying a washing machine are to replace a broken one and you're not really going to want to wait too long without one either.

I am sorry to hear that you weren't quite as impressed with our connection service. Due to a number of reasons, such as training, insurance and also time restrictions we are unable to make adjustments or alterations to your kitchen cabinets. For the same reason we can't currently offer connection on integrated appliances. Due to the shape of your kitchen, and tricky access to the pipework, our driver had no choice but to ask you to remove the cupboard door. Unfortunately he's unable to do this for you.

Instances like this thankfully are rare and the crew will always try to minimise the impact of issues like this on you. I'm glad to see it was able to be completed though and hope you're getting good use from your new machine.

If we can help any more please let us know via reviews@ao.com.

Many Thanks

Tom Hunt - ao.com

Woodyatt Curtains

Netted a good buy!

It's curtains to undressed windows!

Malcolm MacRae´s profile

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Malcolm MacRae
Reviewer
United States

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