was sold a mobile phone contract with insurance only wen i lost my phone was told i don't have insurance and i will have 3 options pay £5.00 for a replacement sim card and keep using there service . 2 pay for a new phone my self . 3 pay £500 to pay the contract off complained to costumer service and told them i was sold this contract with insurance they told me not there problem and is the agents problem i have now got trading standards involved utilty then said u wish to get trading standards involved u can but u will have to take teh agent and teh agent is responsible for every thing not them ,, im now in 500 dept but il be taking this to court
had to order a replacement mobile phone dpd arrived with a swap it bag the bag was already opened driver took my new phone out the bag witch he had no rights to do handed me it and asked for the old phone handed the old phone back to him he never sealed nothing and walked off latta i find out on the tracking hes said i signed for it wen i never its a fake signature police are now involved due to handset going missing that i sent back dpd worthless each time i have had something delivered buy them the drivers are rude and just say here u go sign then they walk off no how are u .. will be avoiding them from now on this is my second review first was taken down buy this site .. police are involved now so avoid
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