DO NOT !!! REPEAT DO NOT!!! TAKE OUT A CONTRACT OF ANY KIND WITH THIS COMPANY, THEY WILL RIP YOU OFF AND THREATEN YOU AS THEY HAVE ME.
I had a 2 year contract with this shameful company which I duly completed and then asked them to unlock my iphone as it was perfectly ok and I intended to take out a sim only deal with another provider.
They said they would unlock it for a charge of £22.46 which I reluctantly agreed. After months of costly calls to an overseas call centre the unlock has not been provided forcing me to go to o2 for another contract and new iphone which is not really required at increased personal cost.
Orange said that they have unlocked my phone which they have not and I finally got through to the EE tech department the other day who confirmed it hadn't been unlocked. The guy who promised to come back to me has also disappeared now.
I am now being subjected to AGGRESSIVE calls to my home number from a debt recovery company called NCO threatening allsorts of recovery action over the £22.46 which I have now reluctantly paid to avoid further upset to my wife and children.
The purpose of this review is to warn you against dealing with EE / Orange as they are dishonest, unreliable and will not hesitate to bully you and your family should they need to.
Disgrace of a company, they should be closed down.
Not only have I been lied to over unlocking my iphone 4s at the end of a 2 year contract they are now chasing me with menaces for £22.46 unlocking fee service that was never provided and I still have my iphone which is locked and useless.
IF YOU ARE CONSIDERING MOVING TO THESE FRAUDSTERS... DON'T!!!!!!
They are a disgrace.
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