Duncan Rolley´s profile

Reviews (1)

Lemon Digital

Absolutely DISGUSTING Service

whilst prices are competitive, the customer service (or frankly complete lack of it) ensures I will NEVER purchase from this bunch again

As an online retailer their commitment is from point of purchase to receipt by buyer - but not in this case. Take the money, give it to DHL, not interested after that

No confirmation of despatch was received, replies to emails asking if despatched were curt and of little use as no method / tracking numbers / dates were included, calls to them simply gave me the tracking number and told me to chase myself and even though local I was told collection was not an option

DO NOT BUY FROM LEMON DIGITAL IN MY OPINION unless you simply want them to take your money and have little regard for the completion of the transaction

18 May 2012

Reply from Lemon Digital

We look after our customers, if they have purchased a product we like to make sure it has arrived safely.

However, we as an Online Sales company, cannot allow customers to the warehouse. Surely this is reasonable?

Kindest Regards
Steven Mitchell
Lemon Digital LTD

Duncan Rolley´s profile

profile image of Duncan Rolley
Duncan Rolley
Reviewer
Male, 1967
Corsham, United Kingdom

About