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Reviews (1)

Wells Poultry Ltd

not enough information

Bought chicken vitamins and when they arrived we realised there is nothing to dispense them with. This isn't stated on the website. We paid extra postage (almost £5) to have the vitamins quickly, however they cannot be used! After expressing my concerns to the company i was asked to complete a review. No apology,no offer of postage refund and no offer of anything to measure out the vitamins. Very unsatisfactory service.

08 April 2013

Reply from Wells Poultry Ltd

This is a farm spec product typically added to large water tanks at a rate of 1 litre / 1000 litres of water. We do offer pipettes as related items if you'd like to measure smaller amount but we have found that most people simply use a teaspoon to measure it. 1 teaspoon will mix with 1 gallon of water. We actually have a policy of not suggesting people purchase items they don't really need so there is no mention of needing to purchase pipets separately. Where a container includes a measuring device this is normally mentioned in the description. I apologise for not getting back to you sooner but i have been on leave although in this case as most households have a teaspoon there was anything missing or wrongly described in the description.

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emma foord
United Kingdom