We bought our hot tub from the Chelmsford showroom. It is fair to say that it took us some time to make up our minds as we searched for a suitable hot tub over a period of two years. During this period we visited the showroom on several occasions to ask questions about the various models on offer and were always warmly welcomed and made to feel comfortable. There are wet testing facilities on site that allow you try out some of the tubs in relative privacy which I would strongly recommend anyone to do.
Our dealings were with Stephanie for whom nothing was too much trouble and we were very impressed by her ability to answer all the questions we had - and we had a few!! The eventual installation was smooth and professional and we were given a comprehensive initial briefing on how to setup and maintain the right water chemical balance.
We had spent quite a lot of time shopping around various retailers for the right tub to buy and in the end I believe we made the absolute right choice. I hope and fully anticipate that their aftercare service will be equally as good. We were originally directed to hot tub barns by a friend and now having purchased one I would strongly endorse that original recommendation.
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