Quick response to get my web site updated.
I've had a freestart web site for about 10 years and found it incredibly easy to manage.
For the first time I had a problem updating, so I contacted the support centre and got an email telling me 'up to 3 days'.
No sooner had I read it and I got a phone call and a talk through resolution.
The problem was to do with my system upgrades and the adviser was helpful and held on the line whilst things downloaded and installed and ensured it all worked for me.
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