I bought some earring stands from a seller in China, they arrived, and were absolute rubbish, very poor quality, i opened a dispute and attached a photo, after a week or so received a message for Aliexpess informing me that they had closed the dispute and paid the seller, this is the second time this has happened, first time i did not receive the item, but seller still got paid,
I purchased as Blue Ray boxed set from Zavvi on 27/12/12, it arrived fairly quickly but damaged due to poor packing, i complained , they asked me to return the item, i returned to their FREEPOST address on 31/12/12 , 14/1/13 heard nothing emailed them, 15/1/13 emailed again, 17/1/13 finally got a reply, they have not received the item apparently, now had to email them copy of my proof of post, i have opened a dispute via paypal, hopefully will get a replacement but if not will ask paypal for refund.
I ordered a boxed DVD set, after entering my details and buying the item i realised that it was out of stock, this was not a problem there was no hurry, problem was there was no communication from HMV the item was released on 9/1/12 by 18/1/12 they still had no stock, i did not receive any email indicating when it might be available i received nothing from them, i cancelled the order and purchased from Play.com it was a few quid more but at least i have an idea when it might arrive, if this is the way HMV operate i am not surprised they are struggling.
Ordered a Wii game which seemed to be a goods price, paid with Paypal, following day received an email telling me there was no more stock and my oreder was cancelled, you would expect a refund straight away, i have emailed a few times and opened a paypal dispute, all i get is your email has been forwarded to the dept that deals with this type of enqiry, waste of space, i will never deal with Viking again.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.