I have read a few mixed reviews about girlznight and was anxious about ordering from them. In my opinion, the customer service at girlznight is very good and this (apart from cheap prices) keeps me buying from them time after time. girlznight keep me well informed of the status of my orders and whenever I had to contact them, I received a reply promptly.
A few times, I wanted to buy a product which currently wasn’t in their range and they were very proactive – either telling me when it would likely to appear again or suggesting an alternative product that I could use. I have never needed to return a product, nor I had any complaints, so cannot comment on how the service looks like in that case. However, they offer a money back guarantee should you not be satisfied with their products and, based on my experience with this shop to date, I have no reason not to believe in this claim.
Contacting girlznight couldn’t be easier – it seems that they encourage feedback and are very attentive. You can reach them using an online form, send email (also through their website), fax or contact them by snail mail.
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