Tracey Massey´s profile

Reviews (3)

Animed Direct

Excellent service as ever

Fully lived up to expectations. I will eventually set up a regular order but I have recently lost one of my dogs so I need to see what quantity and frequency I need before I set it up

Kitchen Door Workshop

So far so good

I cannot fault the service and assistance I have received from Kitchen Door Workshop so far. From the really helpful videos on their website to their speedy response to my estimate request. I cannot comment on how the doors look yet though as they are not going to be fitted for another two weeks. The only comment I have that could be taken as a negative is that I only received an e mail the day before the delivery, a bit short notice to take the day off, however having an understanding boss this did not become an issue. I would most definitely recommend Kitchen Door Workshop to anyone who asks and I would use them myself again. The only reason I haven't given 5 stars is because my experience is not quite complete.

25 June 2013

Reply from Kitchen Door Workshop Limited

Hi Tracey - thanks very much for your feedback. We're glad that you found our online video guides useful. I note your comments about notification of delivery, however the door range you chose comes from a supplier who only notifies us of the delivery date at the time of dispatch. In comparison our Trends and Visions supplier is able to give us a delivery date about 5/6 days beforehand which is more convenient and makes planning much easier for customers. As a result of your feedback, we're going to add this information to our website as customers may find it helpful when choosing which doors to buy.
If you have any queries regarding installation of your doors please don't hesitate to let us know.

The Rug House

happy shopper

I cannot speak highly enough of the service I have received. I had to place my order over the phone as I was buying a runner by the metre and wanted a length that was not standard, the girl I spoke to was extremely helpful and the runner arrived really quickly and looks lovely. I have subsequently bought some of the spray to stop the movement of rugs and as per all the reviews I read it is brilliant. I was so impressed I went round the house and virtually everything that moved was "sprayed". I will certainly be recommending the Rug House to friends and family.
Thank you

Tracey Massey´s profile

profile image of Tracey Massey
Tracey Massey
United Kingdom