This lady who answering for the problems on this site only doing COPY - PASTE... I wrote her many questions regarding to an investigation against the company.. I did not get any reply not even a HI.
Let me just ask her to start replying for my questions right now and here:
Why the item that I ordered said it was in stock when not? I dont care how many items you have it is your company responsibility that wanted to deal with that wide range of products and if they cant handle it dont do it. It is just that easy like 1 2 3... I want a normal useful answer for this question as you writing the same samples for everybody that I dont accept.
Why your company ignoring my bank when its ask for refund for my request??? Contacted bank and they said it is on their deposit account and they will ask refund from you.. Contacted bank yesterday, said you took my money without any permission to me or to my bank. Can your accountants count till 3??? are they monkeys from jungles clicking around on the keyboard or humans with brain?
Why your customer service assistants start arguing with me even the manager if I have a problem because of your poor service? Why they want to disconnect me and telling me that I cant record the call when I letting them now that I am recording the call because of evidences that I will use against your company..
Can I Please Ask for your full name and contact details as Ombudsman asked me they want to know who I contacted to and if they cant solve my problem ask for contact details from higher management. So please make sure you will also send me your managers names and contact details otherwise you keeping information back.
Jim Simmonds found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.