Up until now the goods have always arrived. the latest order was for a christmas present. The money was taken on the 2nd December 2012 and we are now in early April 2013 and still no goods.
The last response was in February saying that the goods were in the warehouse and would be shipped asap. Since then nothing.
No response to phone calls or other communication media.
Have asked for refund and totally ignored - will now ask Dad to report to the office of fair trading and the police for fraud
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