Susannah McDaid´s profile

Reviews (1)


No customer service and extremely rude, despite having been a good customer!

I am extremely upset as I have sent them HALFPRICE PERFUMES around 20 emails over the past two weeks, both via their website and through <external link removed>. I have been a very loyal customer to them in the past. I have being waiting for a product nightcalm to come back into stock and it is still not on the website. Despite me having ordered this product before and being loyal customer to them, they have not had the courtesy to reply to ANY of my emails! I even stated to them that I am going away on holiday next week so needed the product quickly. I cannot believe that they have not re-stocked in over 2 weeks! More importantly I feel that they have not even replied to me very upsetting and rude. I also emailed them for information on who to contact to make a formal complaint!
On their website they claim to have a good customer service and that they will reply to any messages, this is simply no longer true. I can no longer recommend them.
Very upsetting! I did need this product urgently as well!

Susannah McDaid´s profile

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Susannah McDaid
United Kingdom