Awful! I booked a courier and arranged to work from home on the arranged day(s) so I could be in.
1st attempt - courier didn't turn up
2nd attempt - courier came but outside the time window arranged so wasn't able to make the pickup
3rd attempt - courier claimed to come, knock on the door and ring the doorbell. However I have a coded gate at the end of my street and was in all day and recieved no calling card
The communication throughout, whilst prompt, was awful and I never recieved an apology or an explanation. Just an automated response requesting my order number and another time/date to rearrange the courier for.
I requested, and got, a refund and booked with myhermes.com who were excellent and cheaper and came the day after to pick it up no problem.
AVOID INTERPARCEL AT ALL COSTS!!!
Gareth Coleman found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.