Barry´s profile

Reviews (2)

Urban Industry

fantastic service delivering an amazing product

Great to recieve the amazing crep protect so promptly and at a good price

Repertoire Fashion

It didn't arrive as planned

I had bought the coat for wearing at the Manchester derby, would have been perfect for a cold night. I ordered on Thursday it arrived on Monday after I had set off for Manchester. Whether this is the fault of Repertoire or DHL is not my issue, I wanted something for a specific reason, and it didn't arrive despite the website saying next day delivery. I tracked the parcel, it went from the Gatwick office to the East Midlands depot and back to Gatwick where it sat all weekend, not what I had expected.

23 April 2013

Reply from Repertoirefashion

Dear Barry
We are sorry to hear that you were disappointed with the speed of delivery of your order. As this item was ordered at 4.18pm on Thursday 4th April, it was too late that days dispatch. It was dispatched the following day, Friday, for next working day delivery which was Monday. All our UK deliveries are by DHL next working day.

Barry´s profile

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Barry
Reviewer
United Kingdom

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