louise beere´s profile

Reviews (1)

Worldstores

do not answer telephone or emails, bad after sales experience

received internal door which was damaged, called to arrange new delivery of door, took me 2 days to get through on the phone to be told to email picture of the damage.
once email sent, heard back in 2 days, then once I replied to confirm delivery date I did not hear back, I must of emailed about 5 times and still to this day I haven't received a response; plus I was told to dispose of damaged door, which cost me petrol money! They did not offer to collect the damaged door.
bad service and not pleased at all.

Julieand Alan Williams found this review useful

02 May 2013

Reply from www.worldstores.co.uk

Dear Louise

Thank you for your feedback. I am sorry to read about the damaged item and the problems you had getting hold of us. I am currently looking into your order and would contact you shortly to discuss this issue and resolve the matter for you.


Kind Regards
Prachi

louise beere´s profile

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louise beere
Reviewer
United Kingdom

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