Elizabeth Kolb´s profile

Reviews (1)

Hudson Reed USA

Product looks good, annoying shipping policy

My shower seat hasn't bee installed or used yet, but looks good. I believe it should be mentioned that Hudson-Reed requires packages to be physically handed to purchaser, a serious inconvenience for me.

André Mercier found this review useful

11 April 2013

Reply from usa.hudsonreed.com

Dear Mrs Kolb,

Thank you for your recent purchase with us, I am pleased to read that you are happy with the product you have purchased.

I am sorry however that the delivery of the goods was inconvenient for you.
All of our products are shipped by UPS or FedEx and do require a signature on delivery. This is done for both for the customers and our piece of mind when an order is placed with us in order to ensure that the goods are delivered to the correct customer, in one piece and with no delays.

Kind regards,

Amy

Elizabeth Kolb´s profile

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Elizabeth Kolb
Reviewer
United States

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