I have never had service like this every time i end up with City-link delivering a parcel something goes wrong.
Paid for next day delivery from Wiggle and tracking says Thursday 9th May 7.30am - 5.30pm fair enough.
10 Hours waiting for this guy to show with the goods I need to make my business work.
No show !!!
I check the tracking around 7.30pm and suddenly it says the driver tried to deliver, REALLY mate. 7.30pm I couldn't even get the card an get the down the depot quick enough. In the end, I confirmed I would collect from the Birmingham Depot the following morning.
10th May (Today) like an hour ago, I go down the Birmingham Depot about 9.30am to collect the parcel in my time, my diesel, but first I have to get the card the driver left at my office but hey ho its an invisible card he must have left because there was nothing from city link whatsoever.
Anyway on reception there has once again been a mistake as the driver never took the parcel off the van ready for collection, now I'm getting quite angry and the receptionist rings the driver called "Fred" and asks when and where he might be and what time. No apology nothing, oh and he wont be able to get around to deliver till gone 5.30 ish his words were, Mate I'm 2 miles from the depot. How F******N hard can it be !!!
Now he has to drop it off at the local convenience store which are open till 11pm due myself being out the office from 1pm. This is the other reason apart from making my business work I needed it yesterday!
City-link your an absolute joke, and this "Fred" who I heard the receptionist call him wants sacking if he cant deliver a parcel from the Birmingham depot within a 2 mile radius. Don't fill your van up so much an you might be-able to deliver all items on the truck within your 10hr window.
So my review is to stay well away from citylink if you want them to deliver something and if a company like WIGGLE is using them i would ring them an ask for it to be sent via a different courier.
Absolute Useless and i would love for them to contact me !!
Brought a set of bib tights the other day. Great until they reduced the price about £13 2 days after. Why? I would moan but frankly I just won't be going back. There either on offer or there not. Simple as.
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