Stephen´s profile

Reviews (1)

printing.com

Cards are good quality.

Happy with the cards but they were sent out a week late.

Revised rating; thought the postage was 2-4 days not 6.

12 April 2013

Reply from printing.com

Great to hear you were happy with your cards. Your cards were ordered using our Standby Service Level which doubles the turn around from 3 working days to 6 in exchange for a discount. There were issues with the files that you had uploaded so the artwork was sent to print the day after you placed your order. Taking into account the two Easter bank holidays, your cards arrived on time 6 working days later. I believe the studio have already been in contact to go into more detail about how the turnaround is worked out.

All our printing is covered by our "on time or it's on us" guarantee, if you think you've got a claim, please get in touch with your local studio.

Stephen´s profile

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Stephen
Reviewer
United States

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