john Draper´s profile

Reviews (2)

Oakfurnitureland

Outstanding

Went to OFL one Saturday morning and fell in love with some drawers . Made the order there and then ,staff were spot on . Told us our order would be up to a month (we didn't mind ) . Went home delighted ,but no sooner had we got through the door the phone rang . It was OFL could we deliver the following Friday at between 1330- 1630 . Friday came 1345 two delivery guys turned up dropped them in my lounge and even showed me the best way to get the drawers out of the box . Packed to perfection . Overall from start to finish this has been an unbelievable experience I kid you not . . I wish everyone in the market would take note that this is the best experience I have had when buying furniture . Absolute fantastic Well done everyone

Function18

First Rate Service

Found F18 online and glad i did , far more products than your average golf shop and more fashion items that the pros wear . I hope that in the future that they will strive to continue to be ahead of the pack . I did think paying through Amazon a work of genius brilliant so easy to order ,
Arrived on time no problems there but have you considered using Royal Mail as amazon are there biggest customer and they get a great service . You never know you might get better rates. Overall great experience from start to finish i will be buying again and again from here , job well done

10 April 2013

Reply from Function18.com

Hi John,

Thank you for your positive comments, it's nice for everyone concerned to feel appreciated and certainly keeps us all motivated. Thanks also for your comments on Royal Mail; we do actually use the Royal Mail Tracked service for about 60% of our deliveries, however, for those on a Next Day service we predominantly use Interlink as we've found their delivery success to be exemplary and on the very limited occasions that we do need to contact them, their customer service is excellent. I would describe their service as premium and worth the extra cost.

I hope you get some good wear out of the sweaters purchased and hopefully we can be of assistance again in the near future. Thanks John.

Kind regards,

The F18 Team

john Draper´s profile

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john Draper
Reviewer
United Kingdom

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