Vikas Shah´s profile

Reviews (2)

iflorist

Poor Delivery Service and Not so fresh flowers

The flowers were not delivered well after half the day of celebration had passed. Birthday flowers should be delivered by 11 am. at the latest so that the recipient can savour the gesture for most of the special day. Waiting in anticipation for the delivery is a kill-joy, and removes all the fun and pleasure.
Moreover, the flowers had started withering by the 4th day. They should remain fresh at least for a week, as many other suppliers guarantee.
Disappointing experience.

10 July 2013

Reply from iflorist

Hello Vikas

We sincerely apologise for the late arrival of your gift and the disappointment you have encountered with the flowers. Thank you for bringing these concerns to our attention, we welcome your feedback as this lets us know where we need to improve. As a means of apology from Iflorist we would like to offer you a complimentary bouquet to be sent to a recipient of your choice. We hope this is satisfactory and I will e-mail you personally now regarding this matter.

Kind Regards
Iflorist

Shopfitting Warehouse

People you can do business with for prompt, efficient service

There were no instructions with the product and had to figure out the assembly from the pictures of the rail in your website. Even a picture included in the packing would have helped. Otherwise good prompt service

Vikas Shah´s profile

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Vikas Shah
Reviewer
United Kingdom

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