Nicky Murphy´s profile

Reviews (1)

SerenataFlowers.com

Worst service ever

well ordered flowers for a close friends birthday, got an email to say they had been delivered but they was not, spoil her birthday so angry customer service is crap avoid this company at ll costs

23 April 2013

Reply from SerenataFlowers.com

Dear Nicky,

I am saddened to hear that your intended gift for your friends birthday was not delivered.

I can see from looking at your order that you were offered a solution and do hope this went some way to making things a little better.

Should you have any further questions about this matter please do not hesitate to contact the customer service team further and I am sure they will do their best to help you.

Again my apologies for any upset that has been caused.

Kindest Regards
Steph.serenataflowers.com

Nicky Murphy´s profile

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Nicky Murphy
Reviewer
1970
London, United Kingdom

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