Having previously had a bad experience with Spa Serve, I have to say that the service and quality of the product at Hot Tub Barn are excellent. The sales staff Sarah and Stephanie are always really helpful and knowledgable about the product. We ordered the Grandee spa from Sarah, and everything went smoothly and to the dates and timescale given. The two Dave's delivered the spa and took away our old Spa Serve one, which literally fell apart! They took the time to set it up properly, explain everyting clearly and cleared up after themselves as well. Having had the spa for 9 months now, I have to say the running costs are far lower than our old spa, and the massaging experience of the jets is fantastic. We haven't had any problems with the reliablilty of the spa. I would thoroughly recommend Hot Tub Barns.
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