Said they would deliver a week later in the shops. Was sent a confirmation txt message saying bed would be delivered the next day.
- Took a day off work, bed was due to be delivered between 1pm-6:30pm.
- At 5pm we got a phone call saying they didn't even have the items in stock (!!!!) so would have to wait 2 weeks for it to be delivered.
- Wanted to cancel but they said it would cost 20% of the order in cancellations fees.
- Very unhelpful customer service centre.
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