Dabs was one of the few online retailer who really excelled in terms of return and refund processing something similar and comparable to the excellent Amazon. But after my recent experience with them (order number: SO03735728) I have to say that their service has gone down to a level that no one should bother to buy anything from them and that applies to me as well. And this will not change unless customers like me don't get their money back for the goods which had to be returned at own cost which were sold on the strength of false reviews and constant fluctuating prices. I sincerely hope that management of Dabs reads these review and do some damage control otherwise like many online retailer Dabs will go down the memory lane very soon.
I bought a Lexar Jumpdrive 32GB USB stick from MyMemory along with a IPAD connector only to found out that both the item are either faulty or fake as neither works properly. USB was very slow and IPAD displayed error message everytime I attached the connector to it. And when I returned the goods for refund, a customer representative from MyMemory said they hadn't received the item, and asked for tracking details. And when I told them that I sent the item via their FREEPOST label, they redirected me to a small print return policy they got saying that they ask customers to send the items via recorded delivery. So my question is why they make a joke of providing FREEPOST label, and why can't they issue a ROYAL MAIL return label like Amazon, which can be easily tracked internally. I bought items before from this company, but if their service remains to be that poor, then I won't use them in future and wouls request anyone reading this review, not to use this company at any cost.
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