I had a collection arranged by SportsDirect.com and after waiting the full day, when at around 17:00 hrs when I checked the tracking reference, to my utter dismay it showed
"The delivery was attempted and the card was left at around 14:12 hrs.". Bizarrely this was supposed to be a collection reference and was not a delivery so it was evident that the delivery person or someone from Yodel made didn't have a clue about their duties...and what a service they provided...!!! When I phoned the customer service asking them why my parcel was not collected, and why on earth the tracking shows a delivery attempted text.. rather than a collection attempt.. and finally where is the card which was supposedly left on the door.. she didn't have any clue other than to apologise and reschedule a collection again. But who else suffers than me!!! And finally to rub salt on the wound I get another tecxt message from this 21st century one of the very best courier company in the UK is like that "We are very sorry, your collection was not attempted today. We will try again on the next working day". Do I deserve a good service from a private company or I am gonna believe that every company in this country no matter private or public have very less work ethic left. Nowadays apology.. is floating everywhere...but do we deserve only this or something more.. my question remains to everybody...who reads this..
Since switching to BT for their Infinity 2 products I have had nightmares with poor WIFI range and drop connection but the biggest problem of all is to deal with these bunch jokers they employed in some Indian Call Centre. They are so stupid and equally rude that you would be a real unlucky chap to talk to them. Please STAY AWAY of these junkeys and/or donkeys..
Dabs was one of the few online retailer who really excelled in terms of return and refund processing something similar and comparable to the excellent Amazon. But after my recent experience with them (order number: SO03735728) I have to say that their service has gone down to a level that no one should bother to buy anything from them and that applies to me as well. And this will not change unless customers like me don't get their money back for the goods which had to be returned at own cost which were sold on the strength of false reviews and constant fluctuating prices. I sincerely hope that management of Dabs reads these review and do some damage control otherwise like many online retailer Dabs will go down the memory lane very soon.
I bought a Lexar Jumpdrive 32GB USB stick from MyMemory along with a IPAD connector only to found out that both the item are either faulty or fake as neither works properly. USB was very slow and IPAD displayed error message everytime I attached the connector to it. And when I returned the goods for refund, a customer representative from MyMemory said they hadn't received the item, and asked for tracking details. And when I told them that I sent the item via their FREEPOST label, they redirected me to a small print return policy they got saying that they ask customers to send the items via recorded delivery. So my question is why they make a joke of providing FREEPOST label, and why can't they issue a ROYAL MAIL return label like Amazon, which can be easily tracked internally. I bought items before from this company, but if their service remains to be that poor, then I won't use them in future and wouls request anyone reading this review, not to use this company at any cost.
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