I ordered an 8 disc dvd set from Zoverstocks, and received just a single disk from the set. After getting back to their Customer Services dept I was promised a re-shipment. When this arrived it was, again, a sigle disk, the same one that I received in the original shipment. So, back to the customer services Dept. They've offered me a refund, but I don't want that, I want my original order. They have now stopped responding to my emails.
Customer services staff in general (with 1 exception) don't seem to have the slightest clue as to how to respond to a disgruntled customer. I guess the company doesn't really care about losing customers, otherwise they wouldn't allow this fiasco to continue. Give them a miss if you can!
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