I ordered 4 dining chairs in early Sept as I wanted them for Christmas. When December came and I had heard nothing about a delivery date I contacted customer services to be told there was a delay with the consignment from China and the goods would not be released until at least the 23rd Dec as they needed to go through quality assurance once they arrived in the UK. This was not what I had expected as it was much longer than the expected delivery period stated on the website and no where had I read that the furniture/chairs were being made in China. Then once delivery was made, I found some self assembly was required, in that I had to put all the legs onto the seat/back. Having done this I found one leg was longer than the others making the chair wobble and a bolt was missing. However, whenever I have contacted customer services, the staff have been helpful. Due to the quality of the product I purchased, I would not shop with this company again.
I ordered a number of items consisting of underwear and swim wear from Simply Beach as was sick of the run of the mill items I had been looking at in the shops. I had ordered several items knowing I would be returning some of them, but wanted to ensure I had the best fit. I found it very hard to choose which to keep as they were all fabulous. The service was great and I had my returns refunded very promptly. Will use this company again and would definitely recommend them to friends.
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