Ordered a couple of filling cabinets - both required to be built so there was a 20 working day waiting period.
Towards the end of the 20 days I got an e-mail stating the cabinets would be received into their warehouse at some point in a 1 week period. I was subsequently contacted by the delivery people to arrange a specific date (approximately 5 days notice) and was told they could deliver between 7 am and 7pm.
The day before delivery I was texted a 2 hour delivery window - the guys arrived slap bang in the middle of it and took both cabinets to the upstairs room they were going in and removed the majority of the packaging.
Overall the process was very good but the intermediate communications had such big windows it made trying to book a day off work to receive the delivery a bit of a pain.
Ordered 2 pairs of steel toecap boots. Despite saying that they were normally dispatched within 1 working day I didn't receive them for nearly a week - Ordered on 30 March (a Saturday so fair enough), got a despatch e-mail on the 4th of April and they were delivered on the 5th of April. Even taking into account the Easter break I expected them to be delivered a little sooner. Mind you, delivery was free due to the cost of the order.
Order was well packaged and arrived safely but was left at the local post office as I was out. Local post office is a good choice.
Have bought from Lawson HIS before and will probably be doing so again in the future.
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