Andrew Iliffe´s profile

Reviews (1)

Nabru

Great sofa but get a freind to help put it together.

Bought a sofa bed. Looks great although we haven't used it as a bed yet.
Delivery was when Nabru said it would be despite the snow drifts... Well done.
Unfortunately construction was complicated because there were no instructions. The online videos make it look a lot simpler than it is.
However, one phone call and the full instructions were quickly emailed to me.
Hardest part was putting the covers on the arms. it was quite a physical test.
Overall I was very happy and would not hesitate to buy another one.

11 April 2013

Reply from Nabru Limited

Hello Andrew,
Thanks for taking the time to review Nabru.
We apologise that you did not receive your instructions with your sofa, that should not be the case, we always include two sets of instructions with every sofa that we send out, one on the outside with the delivery label and another amongst the parts. We can only assume that the instructions were somehow removed by the courier during transit. We are always available to email instructions to you at a moments notice.
Regarding the arms, these are deliberately a tight fit as the finished product looks much nicer when the arm covers are a snug fit, we do include hints on how to fit the arm covers.
Many thanks, Nabru

Andrew Iliffe´s profile

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Andrew Iliffe
Reviewer
United Kingdom

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