Martin McCaul´s profile

Reviews (1)

CEWE Photoworld

I don't think I will use this service again

I was very disappointed in the service. I had ordered a Photo Snowglobe and had submitted the photo to be included. I received an empty globe with instructiuons on how to cut out a photo and insert. I also ordered a clock. No where in the ordering process did it mention having to assemble the clock myself.
Finally on another order i request 50 6 by 4 prints. Half the prints were not 6 by 4 but 6 by 3

11 April 2013

Reply from CEWE Photoworld

I am really sorry you are unhappy with the service. I can confirm that I have passed on your feedback with regards to the products received. Unfortunately at present this is how the globe and clock are sent. The difference in print sizes is as a result of aspect ratio. This is describes on our website at the following link http://www.photoworld.co.uk/photo-printing/prints.html. If you do not wish to keep the prints which are not 6x4 please return them to us using your pre paid return label and we can provide a refund for you.

Martin McCaul´s profile

profile image of Martin McCaul
Martin McCaul
Reviewer
United Kingdom

About