Having booked a hotel reservation at Radisson Blu Edwardian Heathrow for 4 nights
22-26 April inclusive, Booking Reference 6324231
I was happy to receive my Accommodation voucher confirming this and payment was taken from my bank account.
I checked with the hotel last night (10 April) who confirmed that a reservation for 4 nights was made in my name by Lowcostholidays.com however Lowcostholidays.com had then made a cancellation for 2 of the nights !
I have emailed them to ask why I have been charged in full for the 4 nights and not received any update on any cancellation.
I am a regular visitor to this hotel and they know me very well, so both the hotel and I are looking forward to hearing from Lowcostholidays.com that they have indeed made an error and it should be a 4 night booking.
I also have another reservation Booking reference 6324231, paid in full, which is for next week, 15-19 April 2013 I hope they do NOT cancel that reservation before I arrive.
Check your bookings direct with the establishment prior to arrival would be my advice in future.
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