I have used Serenata before and been well satisfied but this time I had problems with their website and wanted to contact them. I found a phone number but this was no longer in operation and I then found out that they no longer have a phone service. They did reply to my written message quite quickly however. However the flowers arrived the next day when I had requested a delivery four days later for my mother's birthday - maybe another glitch on their website. When I contacted them to point this out - there was just a standard response confirming that they had received my order. No apology! On the whole very disappointing
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