Michael Tsielepis´ profile

Reviews (1)

DPD UK

1 star is too high!

I ordered my products selecting DPD next working day delivery and the next day at 7 AM received a text from dpd stating that it would be delivered that day. So perfect I thought, its actually going to plan. Although unlike promised they didn't state a time...
So I sat in for the entire day from 7 until 5.30 for the arrival of no parcel! and when attempting to contact DPD was hit by automated service after automated service.
Then the next day when out I received another text from them stating it would be delivered in an hours time, I was weary of trusting them but thought I should make my way home anyway. On getting to my house an hour later I saw the van parked outside and began to run towards it waving my hands erratically in the hope of not missing my parcel, the driver got in the van and was facing me on my empty road, but continued to pull out and drive off!!! I obviously cant confirm that the driver definitely saw me, but if he didn't there is a serious problem with his vision.

My £7 next working day delivery has now taken 3 days and counting, and they have the cheek to charge you more money to request a redelivery before noon.
I WILL NEVER AGAIN BUY FROM A WEBSITE THAT STATES DPD IS THERE CHOSEN COURIER SERVICE.

12 April 2013

Reply from DPD UK

Hi Michael,

I'm very sorry to hear of the issues with your delivery. I see your parcel was delivered and signed for today - if you require any further assistance can you please email socialmedia@dpd.co.uk.

Kind regards,

Bobby.

Michael Tsielepis´ profile

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Michael Tsielepis
Reviewer
1993
Medbourne, United Kingdom

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