Liz Townshend´s profile

Reviews (1)

Brilliant customer service

I purchased a fire-pit table and garden chairs from Wayfair. This was my first purchase from them. The goods arrived really quickly, delivered by two friendly and helpful chaps. Everything was extremely well packaged so no fear of transit damage. After assembly of the products, there turned out to be a problem with the stone lid for the fire pit table. I emailed Wayfair late on the Friday evening, I had a very polite and friendly response on Saturday morning asking for a few more details. These I gave and had an immediate response back telling me they would order another stone lid. The replacement arrived on the following Wednesday. Extremely fast and efficient service and I am one very happy customer.

Liz Townshend´s profile

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Liz Townshend
Haywards Heath, United Kingdom