I'm adding this to my review of five days ago. As Hermes didn't collect them on the specified day or the following two days after that I had them picked up by despatch bay and they were collected next day as promised, excellent service.
I have since sent an two more emails to Hermes letting them know what i think of them and finally received one back saying they were sorry and would be refunding me ( No refund as yet.) Today, exactly one week after the parcels should have been picked up a guy has just turned up to collect them (too late mate they've gone with a competent company.) The best of it is he turned up in a tiny Suzuki Supercarry pickup with an open back, really useless company DO NOT USE.
Dave found this review useful
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