Ellie Jackson´s profile

Reviews (2)

Gumtree

Paradise for Scammers

Every single day I report at least 20 posts on my local Cambridge Gumtree site. Every city site is rife with scammers placing ads for accommodation, non existing pets and cars!

Sometimes I report an ad (usually one quite obviously fraudulant) and it takes HOURS for it to be taken down.

Gumtree needs a system making it impossible for people using an IP address not located in the UK to place ads - most of these scammers are in Nigeria!

Jane Kambert found this review useful

Ishoppe

Liars! Pure and Simple

Ordered 2/12 - received emails to say dispatched 6/12 - 13 /12 still no item, emailed from website that says 'we endeavour to respond within 24 hours - 14/12 no item, no response to email, sent second request for information
15/12 had to call office, they said my item went by courier last week as I had been 'upgraded' from first class post. LIARS!!
Details with courier says that the item was only PICKED UP yesterday. They are quick to take your money but slow to deliver and respond to complaints. Cheap prices are not everything, customer service has to be maintained.

17 December 2010

Reply from Orion Electronics Limited

Ellie,

We understand you have received the item now and were not aware of the person that signed for the parcel on your behalf. It seems the person was your aquantaince and you only came to know of this after you complained to ISIS and advising them that we are not a credible company.

We hope this experience allows you to understand the importance of contacting the CUSTOMER SUPPORT of a company prior to reaching out third-parties with unfounded complaints. It would have saved us all a whole lot of time and energy in this very busy holiday period.

Regards,

Puneet Wadhwani
Commercial Director

Ellie Jackson´s profile

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Ellie Jackson
Reviewer
1956
Cambridge, United Kingdom

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